About us

Buy Camera SA offers a hassle free online shopping solution.

AS AN ON-LINE STORE WE UNFORTUNATELY CANNOT CARRY STOCK OF ALL THE ITEMS AVAILABLE ON OUR WEBSITE, HOWEVER SUCH ITEMS ARE QUICKLY ACQUIRED FROM OUR WIDE RANGE OF SUPPLY PARTNERS. WE ARE MANUFACTURERS & SUPPLIERS OF STUDIO EQUIPMENT & THEREFORE HAVE THESE ITEMS FOR YOU TO VIEW AT OUR OFFICES.
If any of your questions are not answered below please feel free to contact us so we can tend to your query immediately.

Please note: We are an Internet company and we are based in Midrand. We have no branches and we are not a physical shop. An order must be placed and payment must be done before collecting / shipping.


GENERAL INFORMATION

Buy Camera SA is a division of Phonemac cc, a dynamic importer and value-added retailer of leading telecom & photographic products. For 17 years we have offered services and technology solutions, through our considerable network of suppliers. Buy Camera SA specialises in customer-centric photographic solutions to best suit your needs.


Backed by extensive industry experience, strong market partnerships and a success driven team, Buy Camera SA, through its passion, is committed to creating value in the photographic industry, with our team of professionals trained to handle all customer queries, ranging from budding enthusiasts to seasoned professionals.

Buy Camera SA is strategically located in Midrand, Johannesburg, with distribution via courier throughout South Africa.


ORDERING

Please note that we constantly strive to keep all our pricing up to date on our website, however with fluctuating currencies & the vast number of products available there may be a delay with the updating of prices. Realize that the pricing should be seen as an indication, however once an official quote has been generated this would be the exact price we commit to. We trust you understand & enjoy your shopping experience with us.

If you cannot find the product you are looking for please contact us +27 11 805 7385 or mail sales@buycamerasa.co.za & we will endeavour to locate it for you.

    Steps in placing an order
  1. Add the quantity of the item in the box to the right of the product then click on "Add selected products to cart".
  2. View your cart & adjust quantities where necessary, then click "Go to checkout".
  3. If you are currently a member of Buy Camera SA login or, if not, complete the registration form, ensuring all asterisked details are completed.
  4. Verify if all details are correct, the continue to checkout. If you need a VAT number to appear on the invoice please input it under special instruction.
  5. Check the box that you agree with all terms & conditions & "Confirm Order". This will finalise your order.

  6. Email confirmation will be sent to you confirming your order so EFT payment can be made.

PAYMENTS

To ensure the best market related pricing we operate on an EFT basis. This method also ensures all your confidential information is kept just that, secure! However if this does not suit you please feel free to contact us so we can come to an arrangement.


If the product you order is unavailable you will be reimbursed for the full amount or you can reserve the value as a credit on another purchase.


We generate VAT invoices for all our sales. If you require the invoices to bear your VAT number please supply us with the relevant details.


SHIPPING & DELIVERY

Provided that payment has been cleared; Interbank EFT's can take 3 days. Cheque deposits are not accepted, if done a minimum of 10 Bank working day will be required for clearance

We can courier your order to your door, at very competitive rates. The cost is added once you finalise your order & is dependent on the delivery address.

You are welcome to collect your order at no cost from our offices in Midrand, Johannesburg, South Africa. A representative will contact you to let you know when your order will be ready for collection.

Orders take 3 - 5 working days for delivery, which may vary depending on volumes, delivery address & stock availability.


WARRANTIES, REPAIRS, EXCHANGES & RETURNS

Buy Camera SA are official resellers of all the brands which appear on our site. All our products carry the official suppliers warranties. Should you receive a faulty unit (Manufacturer fault or out of box failure), please ensure the unit is returned within 7 days, with ALL original packing and manuals, so a replacement unit can be issued.

If there is a manufactures fault within the warranty period please contact us & we will advise you on the best recourse. Please ensure that you supply all original documentation, packing and manuals for a speedy service.

If your product needs to be repaired, i.e. the goods are out of the manufacturers warranty period or is damaged in any way, we will gladly assist you in getting your product repaired & back in your possession in a quick & effortless manner.


SERVICE COMPLAINTS & COMPLIMENTS

We pride ourselves in delivering on our promises, if for any reason you feel unsatisfied or would like to share your gratitude with us please contact us. All input is welcome as it helps us further enrich your shopping pleasure.

Visit our wide range of STUDIO products ...